A2Z Celebrations Private Theatre

Terms and Conditions

1. Refund Policy

1.1. A full refund of the advance amount will be provided if the booking is cancelled at least 72 hours prior to the scheduled booking time.

1.2. No refunds will be issued for bookings made for Friday, Saturday, and Sunday slots.

1.3. In the event of technical interruptions from our side, an appropriate refund will be processed.

1.4. If there is a failure in the functioning of the projector, laptop, internet access, or sound system, we will reimburse the paid amount after deducting rent for the period of time used before the interruption.

2. Theatre Rules and Usage Guidelines

2.1. No cake is allowed inside the theatre if the booking is without a decoration option.

2.2. We provide access to OTT platforms like Amazon Prime and Netflix, allowing customers to watch any available content.

2.3. Illegal or prohibited content is strictly forbidden. We take no responsibility for any legal consequences arising from streaming such content. Customers found violating this will be banned from future bookings.

2.4. Smoking, alcohol, drugs, or any other illegal items are strictly prohibited inside the theatre premises.

3. ID Proof

3.1. Customers must carry valid ID proof such as Aadhar card, Voter ID, Driving Licence, or Passport.

3.2. PAN cards, college IDs, and work IDs are not acceptable forms of identification.

4. Liability Disclaimer

4.1. Customers are fully responsible for their personal belongings. We will not be liable for any loss or theft.

4.2. Customers must vacate the theatre with all their belongings on or before the end time of their booking.

4.3. No modifications to the technical equipment are allowed by customers.

5. Booking and Cancellation Policy

5.1. Once a booking is confirmed, no refunds, date changes, or timing adjustments are permitted as per the refund policy.

6. Cleanliness and Damage Policy

6.1. Customers must maintain cleanliness inside the theatre and its premises. Do not throw cakes, food, or beverages on the floor.

6.2. The use of blasters, poppers, snow spray, fireworks, or similar items is strictly prohibited. Any damage caused during the booking will result in a minimum fine of ₹1,000, with further charges based on the cost of damaged items. Cleaning charges will also apply if necessary.

7. Cancellation Charge

7.1 For cancellations or date changes, as per our policy, a fee of ₹100 will be charged for each transaction on the website.

Call us for queries!